Order are usually dispatched within 4-5 business days via Royal Mail or DPD at which point you will receive a dispatch email from us.
Deliveries to UK addresses should arrive within 5 business days from date of fulfilment.
Deliveries to EU addresses should arrive within 10 business days from date of fulfilment.
Deliveries to international addresses may take up to 14 business days from date of fulfilment.
If your order has not arrived in this time please contact us and we will advise you accordingly.
*Important information for customers from outside the United Kingdom:
There may be additional taxes and duties that are not included in the shipping rates at checkout when shipping to countries within the EU. These customs charges are the sole responsibility of the customer. The request for payment will be emailed to the customer by the courier service so please do check your emails to avoid the item being returned.
Deliveries to UK addresses should arrive within 5 business days from date of fulfilment.
Deliveries to EU addresses should arrive within 10 business days from date of fulfilment.
Deliveries to international addresses may take up to 14 business days from date of fulfilment.
If your order has not arrived in this time please contact us and we will advise you accordingly.
*Important information for customers from outside the United Kingdom:
There may be additional taxes and duties that are not included in the shipping rates at checkout when shipping to countries within the EU. These customs charges are the sole responsibility of the customer. The request for payment will be emailed to the customer by the courier service so please do check your emails to avoid the item being returned.
Return and Refund Policy
We strive to ensure the accurate representation of each publication. Please read descriptions, check specifications and photographs carefully before purchasing. Returns are accepted at our discretion within 14 days.
To start a return, you can contact us with your order number and reason for return.
The return shipping cost is your responsibility. Refunds are processed upon receipt of the returned item in original condition and to the payment card/method used for purchase. We do not refund the original postage cost.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.